Introduction
This restaurant table booking service (the “System”) is operated
by LiveRES Marketing Limited (referred to in this Agreement as “LiveRES”
“we”, “us” or “our”).
The company details including registration
number, registered address and VAT details can be viewed on the LiveRES
website.
These are the terms and conditions which will govern your use of the
System, which is provided to you by LiveRES on behalf of restaurants
in the LiveRES system, either with whom you are booking a table (a
“Restaurant”) or via the website of one of our third party booking
partners (a “Booking Partner”).
By using the System you are deemed to have accepted these terms and
conditions of use (the “User Terms”)
Your Booking
Please be advised that the dining services for which you book via your
use of the System are provided to you by the Restaurant directly and
not by LiveRES. Therefore by using the System to book a table at the
Restaurant of your choice you are entering into a direct contract with
that Restaurant and LiveRES is NOT a party to that contract.
In order to make any booking using our System you must have the legal
capacity to do so and you must accept financial responsibility for all
transactions made under your name. You must make sure that all the information
you provide to us is true and accurate. Booking a table at the Restaurant
means you have to pay the Restaurant after you have eaten unless it
is clearly indicated before you book that you have to prepay in advance
or unless you make alternative arrangements directly with the restaurant
to which LiveRES is not a party.
When you use the System to place a booking at the Restaurant you are
making an offer to the Restaurant to accept your booking. Your booking
is not complete and legally binding on the Restaurant until such time
as you have received a confirmatory email from the Restaurant accepting
your booking.
If you wish to cancel your booking you can use the hypertext link in
the confirmation email or contact the Restaurant directly. Contact details
can be found in the confirmation email. Please ensure that you arrive
in plenty of time and bring a copy of your email booking confirmation.
If you have prepaid in advance please also bring the credit/debit card
you used to make the booking.
Failure to attend the Restaurant at the reserved time may result in
you being charged a "no-show" fee by the Restaurant. The decision
whether to debit your card with a cancellation fee or "no-show"
fee is entirely at the discretion of the Restaurant.
We reserve the right to cancel a booking, but this of course will be
without any liability to you. We have, at any time for any reason without
prior notification to you, the right to terminate or restrict, suspend
or terminate your access to any or all of the System if we believe that
you are misusing the System or if you are in breach of these User Terms.
Because your contract is directly with the Restaurant any queries or
concerns that you may have in connection with your restaurant table
booking should be addressed directly to the Restaurant via the details
set out in the confirmatory email.
We reserve the right to disable your access to our Service and, where
applicable, any user ID or password issued to you at any time if, in
our opinion, you have failed to comply with any of the provisions of
this Agreement.
Additional Terms
In addition to these User Terms, your use of a Restaurant or Booking
Partner website and the other services and products provided by Restaurants
and Booking Partners in the LiveRES System, may also be subject to any
additional terms and conditions applied by restaurants and/or Booking
Partners from time to time. Those terms will be in addition to, and
therefore not a replacement for, these User Terms. Please ensure that
you read such additional terms and conditions before using the websites
and/or purchasing the services and products provided by restaurants
and Booking Partners.
Personal Information
To use our Service you are required to register certain information,
including your name, email address and, in some instances, a password.
Your registration details and any personal information supplied by you
to us will be used by us in accordance with these User Terms and, where
applicable, the terms of any privacy policy provided by the Restaurant
and/or Booking Partner
You will receive emails and/or text messages related to the fulfilment
of your booking and your use of the Service and we may use your personal
information for that purpose. In addition, if selected by you at the
time of making your booking, you may also receive information and special
offers regarding future bookings, products or offers provided by the
Restaurant and/or the Booking Partner from time to time.
You are responsible for ensuring that all personal data supplied by
you to us is accurate and kept up to date. You must treat your password
information as confidential and you must not disclose it to any other
person.
Cookies
Similar to other commercial websites, our Service utilises a standard
technology called “cookies” and web server logs to collect information
about how our Service is used and to improve our Service. Information
gathered through cookies and web server logs may include the date and
time of visits, the pages viewed, time spent using the Service, and
the websites visited just before and just after your use of our Service.
Cookies do not allow us to gather any personal information about you
and we do not generally store any personal information that you provided
to us in your cookies.
Availability of the Service
Your access to the Service is permitted on a temporary basis and we
reserve the right to withdraw or amend the Service without notice. We
therefore exclude any liability to you for any interruption or lack
of availability of the Service to the extent that we can legally do
so. You are solely responsible for making all technical and other arrangements
necessary for access to the Service. You are also responsible for ensuring
that all persons accessing the Service through your internet connection
and account details are aware of these User Terms and comply with them.
Restrictions on use
All copyright, database rights, trade marks, intellectual property rights
and other proprietary rights subsisting in our Service and any content
made available to you from the Service, shall remain our property or
the property of our licensors. All such rights are expressly reserved.
You agree not to use our System in such a way as to cause the whole
or part of our System to be interrupted, damaged, rendered less effective
or be otherwise impaired or in any way contrary to applicable law.
Security
We maintain the highest standards of security, however the transmission
of information via the internet is not completely secure. So, whilst
we will do our best to protect your personal information, we cannot
ensure the security of your data transmitted to our Service. Any transmission
is at your own risk. Once we have received your personal information
we will use strict procedures and security features to prevent unauthorised
access.
Our liability
Nothing in these User Terms shall exclude our liability for death or
personal injury arising through negligence or for fraud.
We do not accept responsibility for any loss, damages or costs suffered
or incurred by you arising from viruses or contaminants contracted by
you or your machine via accessing or using our System.
To the maximum extent allowed by applicable law we exclude all liability
and responsibility arising from any reliance placed on any content available
from the System. You bear the entire risk of the completeness, accuracy
or usefulness of any content accessed on our System.
To the maximum extent allowed by applicable law we exclude all liability
and responsibility arising from your use of:
• the services and products provided by the Restaurant and/or Booking
Partners; and
• the Restaurant’s and/or Booking Partner’s failure to supply
such services or products, whether in whole or in part.
To the maximum extent allowed by applicable law, we expressly disclaim
all warranties and conditions, express or implied, including, but not
limited to, implied warranties and conditions of satisfactory quality
and fitness for a particular purpose. You will not hold us responsible
for any damages that result from you accessing (including any software
or systems you use to access) our Service, but not limited to, damage
to any computer, software or system or portable devices you use to access
the same.
Under no circumstances shall we be liable to you for any consequential,
incidental or special damages or for loss of business profits, business
interruption, loss of business information, loss of data or loss of
any benefit arising out of your use or inability to use our Services.
Changes
We reserve the right at any time to vary these User Terms. Your continued
use of our System following any such variation shall constitute your
acceptance of such changes.
Jurisdiction and applicable law
The English Courts will have exclusive jurisdiction over any claim arising
from or related to your use of the Service. English Law will apply to
these User Terms.
Trade Marks
LiveRES and the LiveRES System are either registered or unregistered
trademarks of LiveRES Marketing Limited. All other trademarks referred
to on our System are owned by their respective owners. No permission
is given for their use by any person and such use may constitute an
infringement of our rights or the rights of the applicable owner.
Contact Us
You may contact us on any issue detailed in these User Terms at www.liveRES.co.uk.
Thank you for using the LiveRES System.